RKMedia & Telecommunications started in early 2007 providing support to clients in and around the Eastern Suburbs of Sydney.
For over a decade we have been working to provide exceptional technical support to individual and SMB clients as a service in the Eastern Suburbs area providing valued support via a face to face or remote support technician from general inquiries to high level and high priority issues.
We specialize in onsite and remote PC (desktop and laptop) services by providing installation/diagnosis of software, hardware and local area networks by providing one time, daily or weekly support to ensure clients have the necessary tools to perform tasks they need done efficiently.
We currently do not provide advanced data recovery services if the storage is in a non working state to allow access to the data a client needs to restore.
If the storage is in a working state we can attempt basic recovery of data that has not been overwritten and to help setup backup procedures for loss prevention.
Remote Support: $15 p/hr after the first hour.
Out-calls: $50 + $25 p/hr after the first hour.
Refurbishing of Laptops and Desktops: Base Out-call fee +5% per part order cost to be replaced.
The Following Payment Methods are Accepted:
Paypal, Cash, Bank Transfer & Bitcoin.
*We will never ask for payment via giftcard or any other means that does not provide you with an invoice first for services rendered.
We love our customers, so feel free to visit during normal business hours to drop off a system that needs to be worked on whilst you enjoy your day.
We shall call or email you when it is ready for pick up.
When dropping off your system please ensure it is in a sanitary condition, we do not take in-house service otherwise.
Building 3, Unit 31/42 Flood Street, Bondi New South Wales 2026, Australia
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ABN: 92664363081
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